INFORMATION TECHNOLOGY AND SERVICES DELIVERY IN NIGERIA
- Project Research
- 1-5 Chapters
- Quantitative
- Simple Percentage
- Abstract : Available
- Table of Content: Available
- Reference Style: APA
- Recommended for : Student Researchers
- NGN 5000
ABSTRACT:- The aim of this study was to examine the role of IT in service delivery at the Tertiary hospitals in Rivers State. To this end a review of the concept of ICT and the role it plays in service delivery in Government ministries is carried out. Two research questions and four researches, hypothesis stated in both the null and collected with the aid of a questionnaire and analyzed with the simple percentage and mean analysis method. At the end it was discovered that although the adoption of ICT has had a positive impact on service delivery at the tertiary hospitals in Rivers State the Ministry of Education, the Ministry still faces ICT related challenges like high cost of cost of training staff to become ICT complaint and high cost of retooling procedures to adopt to ICT services. Based on these finding it was recommended, among other things that Government should develop a comprehensive plan on how to start using ICT products effectively. This plan will not stop at procument, but will move further to include, maintenance and repairs financing staff training, etc.
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